I'm the Bozo asking about which CS to use, but now I need to know where to get my own numbers for forwarding to the receiver and voice line at the CS. I see AT&T's website has 800 numbers for sale. Is there anything I should be looking for feature wise? How are line swings accomplished anyway, can they be swung in real time should an emergency occur (natural disaster or terrorist attack for examples)?
Thanks.
This is another advantage to working with Monitoring America. Initially, we provide you two toll free numbers that are yours to keep. One is for alarm monitoring, the other is for your customers to call when they need to call the central station.
When one of your customers calls the central station, the phone is answered in your company name. The same applies to verification and dispatch calls we make, we use your company name. Our founders wanted to have their own central station and this is the basic concept Monitoring America operates under. This is your central station.
Monitoring America is unique, we are owned and managed by our customers. Our only customers are you, the alarm dealer. You elect your board of directors, I report to the board at the monthly board meetings.
Prices, services and policies are set by the board of directors you elect. Further, you share in the profit. Last year we paid $90,000 back to our members (stock holders) as dividends. This is not anything to write home about but I guarantee we are the only central station that sends you a check at the end of the year.
If you are interested, feel free to call or email me directly at snipped-for-privacy@monitoringamerica.com .
Ron Wies General Manager Monitoring America Alarm Co-Op
Inter-Tel hands down. Stay the heck away from AT&T for anything. Just my opinion after dealing with half a dozen LD providers over the years.
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