For any Verint guys out there, here is a good one. After spending about a week trying to get Nextiva 5.0 SP1 to install on a Windows Server 2003 R2 platform I discover that Nextiva 5.0 SP1 won't run on Windows 2003 Server R2 only the earlier Windows 2003 Server. Of course finding that out from a level 3 tech meant having to flatten the OS a couple of times to be certain the OS installation wasn't corrupt (to satisfy the level 1 & 2 techs). Don't you just love clear instructions? It clearly doesn't mention anything about this in the installation manuals. It is times like these when instead of video over a phone line, remote hands that can reach around the neck and squeeze vigorously could have real value.
- posted
16 years ago