Definition of Subscriber?

So the cleaning lady and her criminal hubby who have a grudge against the client, unplug the transformer and the battery, then come back and rob the place. You'll never know it till the client comes home from vacation.

Anyway, I do want to know, I just want to decide what to do about it and not bother the client with calls unless necessary. (on residential).

I use panels that protect the battery from deep discharge. I've never liked DSC so I only have a handfull of takeovers out there and when they die they will be replaced by something else.

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| > | > What about the fact that the alarm system is no longer powered up, is | > | > running on its battery, and will soon be rendered useless? Seems like | > a | > | > significant event to me. | > | > js | > | >

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Ever see those dry river beds with bridges over them and those deep revines cut into the flat lands? You know the ones that the cowboy's horse had to jump over when the indians were chasin them. Those were caused by water and lots of it. The rest of the year your chokin on 114 degree dust.

Yes, but realistically, with 10,000 alarms all reporting "AC failure", what can anyone practically do about it.

RHC

No, not until they start sending in low battery signals !

BTW, on that same subject, I've noticed that DSC will run the battery down to practially zero before shutting down ,thereby effectively killing it or rendering it's useful life much shorter; however, Paradox seems to shut the panel down automatically if the battery goes much below 10 volts, thereby saving the battery from harm. I've also noticed, if the battery goes into a dead short situation, Paradox also shuts the panel down until the battery is replaced preventing it from bursting and spilling acid everywhere.

I don't know if this shutdown feature means the panel won't run as long on battery or not though

RHC

Yeah, I don't use DSC for new installs unless I have to...but lots of takeovers of DSC since it IS the most common panel in this area.

Otherwise, Paradox all the way; it either works or it doesn't from day one. No hassle with flakey wireless, no stray supervisory signals that can't be traced, no panels doing weird things....

RHC

They wouldn't have to go that far. Just unplug the telephone. A dishonest "cleaning lady" has got to be a nightmare to begin with. A "dishonest cleaning lady that knows about alarm systems" is *beyond* nightmare. I don't even wanna think about it!!

Best thing to do is have someone at the station call the local power authority and find out if there are any reported outages in the area because you have a client at "such and such" an address whose system just transmitted an "AC fail". Let them follow up and get back to you. If there's no response in 30 minutes, contact the registered keyholders. A low battery would, of course, be a whole different "ballgame".

DSC's OK. I've had very few "die". And it's cheaper for the customer for you to replace the main board than the control and all the keypads.

Seen it but never tried it. Remember I had the office down by the Kon Tiki. Spent alot of time in and out of Pheonix.

ah we know when we are having ac fails due to storms cause we'lll get the ac fails in geo clusters...plus we all live here we know waz happenin.

| > Anyway, I do want to know, I just want to decide what to do about it and | > not | > bother the client with calls unless necessary. (on residential). | | Best thing to do is have someone at the station call the local power | authority and find out if there are any reported outages in the area because | you have a client at "such and such" an address whose system just | transmitted an "AC fail". Let them follow up and get back to you. If | there's no response in 30 minutes, contact the registered keyholders. A low | battery would, of course, be a whole different "ballgame". | | | >

| > I use panels that protect the battery from deep discharge. I've never | > liked | > DSC so I only have a handfull of takeovers out there and when they die | > they | > will be replaced by something else. | | | DSC's OK. I've had very few "die". And it's cheaper for the customer for | you to replace the main board than the control and all the keypads. | |

Havent messed with Paradox yet, still have the docs they sent me...must be almost a year now...boy am I lazy.

| > I use panels that protect the battery from deep discharge. I've never | > liked | > DSC so I only have a handfull of takeovers out there and when they die | > they | > will be replaced by something else. | |

Yeppers I remember.

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| > | > | > I know a local company that will dispatch on AC fail - they had a | > | > problem | > | > | > once and can't seem to get over it. | > | > | >

| > | > | Monsoons? In AZ?? | > | > | js | > | > | | > | > | | > | >

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But nothing. The central station can do what they want with the signals, I want to see the report, and know if the failure of one of my alarms is imminent. js

Yup. 7 / 365. js

Hell no. I don't go to Arizona, too friggin hot.

js

I can read. I see the report in the morning. As I said, I don't care what the CS does with the AC fail when it comes in. js

I know thats the way the old DSC panels worked but don't think it does on the 1555/5010 panels

I do strongly disagree about your stance with AC signals, any central station that can't handle those 10,000 signals is one I want to avoid.

He's talking catastrophic failure here, Jack, lighten up, you'll find out e v e n t u a l l y hahaha, but ac fail would take a backseat

and a mild stutter

The C/S will probably have automated processes to handle the influx of AC Failures during the storms to filter out the affected areas. Problem is, almost as many burg and fire alarms come in during that time as well (okay, hundreds of burg signals), which can not be ignored, and should be the Greater concern for a Tech then wether or not to send an AC Failure, possibly during a storm.

Anyway, the C/S should have ways of dealing with those scenarios while preventing the response times to unaffected areas to be consistently speedy. The value of receiving the AC Failures in ANY Other case outweighs the possibility of "flooding" the C/S with AC Failures during an area-wide outage. If the C/S can't keep up or handle the AC Flood then they should consider reviewing their software and/or hardware, because it IS inevitable.

Oh, and you can't tell a Dealer "I don't care if you want to send that signal or not, we don't want it.", and expect to keep the Dealer for long.

well i asked again down here, they generally turn off all AC loss signals, as well our power goes out every other day anyway. Hurricanes just kill everything so it is a different situation. Our power goes out with the first thunder crack, even if it is just a small storm.

I sometimes think, though we have second hand Electric Generators here from the 1950''s purchased from some other third world country in south america, they must have glass break detectors installed on them, cause as soon as you hear thunder, bang goes the electric ... stays off for hours a time .. it just sucks bigtime! I cant keep count this summer, it is just too much :-(

Most CS's down here dont have more than 3000 clients max, so it is not that big a deal, but they still turn them off apparently, due to our frequent power outages.

If you have 10,000+ clients then certainly you can afford more phones and receivers to cover these issues anyway right??