mdr-200e call buffer

Pls need help w/ calll buffer mdr-2000e.

We bought this call buffer box from local telco, to be used within our lan with our own call accounting system. The box came without instructions (paper or cd) and telco claims that's all it its. Their tech test in serial mode; everthing worked to our satisfaction. When asked to progamm this mdr-2000e in IP mode, he said he's never done. AND THAT's IT!. To make long story short, we are in our own!. We got a mdr-2000e manual, read it and tried to follow their dense instructions, to no avail. PLS HELP!!! Up to now we setup the box with an ip address, it aswers telnet in port

9999 (we actually can change programm this way, tested), also answers telnet in port 3000 (supposely to get smdr data), BUT ... we cannot or don't know how to collect the Meridian Opt 11C connected to the MDR by serial means. We know it works with the box (tested with serial conected to PC in terminal emul mode, and saw the data), but WE CAN'T in IP mode.

HELP HELP HELP!!!!

tks very much for any possible help

homero

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Pls need help programming a call buffer mdr-2000e connected to a meridian opt 11C SMDR. The SMDR is ok (tested w/ pc in terminal emulation) so is the MDR-200E(also tested connected to serial of pbx, and terminal in the modem port). We setup the box to work in IP mode in our lan. We can login to box with telnet to por 9999 in program mode. Up to now ok. Also can telnet to port

3000 (to collect data) BUT ... we login ... we give the proper commands (as per the manual) no results.

We bought this call buffer from local telco (Dominican Republic) and they just gave us the manual and the equipment. Their tech claims he doesn't know how to make work in ip. He does and did in serial mode.

Pls somebody show me how to do this!!! I'm IT/IS integrator and former telecomm tech, with no experience with this box.

TKS very much for any possible help!

tks

homero

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