Mandetory password change + GRTD = Problem.. can we turn it off?

Guys,

Our lovely Symposium system's call information is accessed using GRTD. Every 60 days or so i get a call from our 25 call centre's all saying that there GRTD doesn't work.. I have to log in with the user configured (in the plain text file which is brilliant) , change the password and then set it back to it's original..

...can we turn off the 60 mandatory password change??

thanks guys....

Drew

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