Call Pilot Desktop Messaging

Dec 11, 2006 2 Replies
S

I am having an issue with the desktop application not remembering the VM password after the initial logon. I have examined the registry and Windows XP local policy and cannot find what will be keeping it from caching the password. The first time you log in after install, the check box to remember the password is available but each time after that, it is greyed out. Does anyone have any suggestions? Call Pilot



4.0, Desktop Messaging 4.04.04.12. Microsoft Outlook 2003 SP2 on Windows XP Pro.
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M

Stephen,

Ensure that the class of service for the mailbox you're trying to log into has the ability to save the password. To check this, look under the mailbox class page for the checkbox "Allow user to set remember password".

~ Mike

Stephen wrote:

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