How to change pound sign (#) speed dial on Blackberry 8700

How do I change the speed dial for the pound (#) sign key (aka hash key)?

I've had the Blackberry 8700 for a few months and at one point I set my pound sign # (aka hash key) to speed dial my voice mail.

Subsequently I learned that the "n" key pauses for two seconds so now I can add my mailbox and password into that pound sign speed dial on the Blackberry.

But I don't see the pound sign (#) as an option when I view my speed dials using "View Speed Dial List".

All I see in the Blackberry 8700 View Speed Dial List are the 26 letters of the alphabet A-Z.

How do I change the speed dial for the pound (#) sign key (aka hash key)?

best kcat

Reply to
KCat
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Does anyone know how to modify the speed dial on the Blackberry?

Reply to
KCat

Try holding down the # key for a few seconds. A prompt should appear asking if you'd like to assign a speed dial. Once it's configured, simply hold down the appropriate key for one second to call the assigned number or contact.

-- Bobby G.

Reply to
Robert Green

When I hold the # key down for a few seconds, it makes the call of the number somehow I programmed into the blackberry in the first place.

No matter how long I hold the # key down, it still just calls the number already programmed into the speed dial.

When I look up the speed dial numbers on the Blackberry 8700, I only see A-Z and not the # sign.

Can the Blackberry be THIS hard to use? Isn't anyone out there a Blackberry knowledgeable person?

If I could only ERASE the number stored for the # sign, then I could start all over.

Does ANYONE know how to erase the speed dial for the # sign?

best kcat

Reply to
KCat

I believe the new Blackberry allows the use of only LETTER keys to store speed dials. This is a big step up from non-mnemonic numbers and it gives you 26 keys to assign instead of 10. But it also means that when you press # you're really pressing the speedial letter Q that comprises the bottom half of the dual purpose key. Look for the Q speedial on the list and that should be the speed dial string that's dialing your voice mail. See the keyboard layout below. You should be able to delete or edit the string from there.

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-- Bobby G.

Reply to
Robert Green

Oh my! You're right. I'm so dumb. That's how I set it looong ago. I didn't realize this until you said it. I set the Q key which to me was the # sign. Oh my. Can I delete my prior posts so I don't look so stupid?

best kcat

Reply to
KCat

(-:

There are no stupid questions. In this case, you may have been fooled by their transition from the numeric to the alpha speed dial system. Now that I think about it, they should really offer 52 speed dial options by incorporating the shift key. I think it's a perfectly natural mistake to me. It took me a while to figure it out, too, since I haven't touched a Blackberry in quite some time.

I might not have if there wasn't a glitch in the newer units that screws up the voicemail speed dial. I saw that article that made me realize what might be happening because the author wrote "When I press the 1/W key." That made some neurons click and I realized there are two characters on each key for speed dial, but only the unshifted ones appear on the pull down list. I should have realized as soon as I read your messages that # wasn't a valid speed dial number but I didn't. So don't feel bad, I'll bet many others have made the very same mistake, too. The # stands out more, visually speaking, on the key cap than the Q so it's pretty natural your brain made the morph. Glad we got it solved.

-- Bobby G.

Reply to
Robert Green

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