Norton! What a pain in the butt!!!
I've just spent a few days trying to do something really simple, and I'm furious!!!!
I took some pictures on the weekend, and downloaded Web Picture Creator 1.8. Let's put them on my new domain I thought. Yeah right.
Web Picture Creator 1.8 worked easily enough. After I cleared out some space. (turned that my hard drive was bad, and that wasted enough hours!)
Then I uploaded everything to my domain. The web page loaded. But I can't see the pictures.
I call the ISP. They can see the pictures. Hmm!
The Norton logs say:
Content Blocked:
Date Time: 4/3/2007 2:38:55 PM User: Action: Blocked Type: Ad URL: http://www.?domain?.com/?directory?/index.html Data: IMG src="thumbnails/thumb_DSC_0973.JPG" (Reason: width=120 height=80)
I call Norton and finally get someone in India.
Turn off ad blocking, and popup blocking. It works. So, Norton is the culprit.
Norton Internet Security Status and settings, Privacy control Configure Advanced Ad blocking
Spend about 2 hours with Norton on the phone. The guy's solution: reinstall!
I say No way. Send the expert.
Eventually get a call back later from Symantec. The brains this time.
We install TeamView. From:
He checks the webpage at:
Below are the results of attempting to parse this document with an SGML parser.
Error Line 15 column 162: required attribute "ALT" not specified. ...DSC_0961.JPG" width="120" height="80">The attribute given above is required for an element that you've used, but you have omitted it. For instance, in most HTML and XHTML document types the "type" attribute is required on the "script" element and the "alt" attribute is required for the "img" element.
Typical values for type are type="text/css" for and type="text/ javascript" for .
It says that the problem is that the website is missing the > sign after: height="80"
Norton interprets this as a potential problem.
I change the HTML To:
But, I still have problems!!!! I still can't see the images.
But the guy at my ISP can. And my friends can.
But if that's not enough, get this!!!!
Now, after I refresh the webpage, major parts of the HTML don't even come back in the browser!!!
The whole IMG tag is now missing!!!! The guy at my ISP can see it. But it does not get through the Norton on my machine!
I can understand some kinds of strange code. But this is just pure very simple HTML code. No java, javascript, asp, etc.
Can you believe it?????
I've spent at least 5 hours trying to deal with this!!!!
What is a better security system than Norton????