ATM0 is initializing, line protocol is down


I just got a Cisco 1721 that is going to replace my functioning SpeedStream 5500 ADSL router. I have purchased the proper ADSL WIC because I had this WIC working at the office on an ADSL line we have there.

Here is the problem. When I do a:

R1#show int atm0

I get:

ATM0 is initializing, line protocol is down Hardware is DSLSAR (with Alcatel ADSL Module) MTU 4470 bytes, sub MTU 4470, BW 800 Kbit, DLY 640 usec, reliability 0/255, txload 1/255, rxload 1/255 Encapsulation ATM, loopback not set Encapsulation(s): AAL5 AAL2, PVC mode

23 maximum active VCs, 256 VCs per VP, 0 current VCCs VC Auto Creation Disabled. VC idle disconnect time: 300 seconds Last input never, output never, output hang never Last clearing of "show interface" counters never Input queue: 0/224/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: Per VC Queueing 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out

So to me this looks like a layer 1 problem because it cannot train the line. Yet when I pull the phone line out of the 1721 the interface stays initializing and does not go to down:

Is this normal? Could the card have busted between my house and work? I have a green WIC1 OK light.

Any ideas what my problem could be?



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Thanks for your quick reply but I am afraid I am still in the same situation. The line will not train so the card must have either died on the way home from work today or I am doing something very wrong.

But can someone tell me what the WIC 1 OK led gaurentees?? A green to me would indicate that all the self tests passed and at least on a physical level the card should be good.

It my assumption correct?



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Just call me Jacka$$:

I did a:

R1#show diag [wic-slot-num]

and BOOM! I felt like a real idiot....

output omitted ! ! WIC/VIC Slot 1: Alcatel 20166/20174 ADSL over ISDN WIC Daughter card-Version 4 TLV Cookie Format Hardware Revision : 1.0 PCB Serial Number : FOC07191PF5 Part Number : 73-8276-03 Board Revision : A0 RMA Test History : 00 RMA Number : 0-0-0-0 RMA History : 00 Deviation Number : 1-2342 Product (FRU) Number : WIC-1ADSL-I-DG Top Assy. Part Number : 800-21969-01 CLEI Code : IP5IJBDCAA

I dont have ISDN at home.....But Hope this helps someone, someday....



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Your WIC is for ADSL-over-ISDN line. Could be that your office line is over ISDN, while your home line is ISDN-over-POTS? If so, then you need WIC card without -DG in the name.

Kind regards, iLya

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Charlie Root

err... read that "ADSL-over-POTS"


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