Hi; I use an older Gateway Select tha has an internal (dialup) modem that is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location. At the new location, I have a external Cable Modem that is: Motorola Surfboard SBV5120 and that one is a dual Modem as it has the telephone hookup that uses cable and it works fine. This computer has a Phone tool installed that can talk through the mike and speakers, fax using either a copyier fax machine or the artificial printer mode called "capture fax". This has ceased to work and I only noticed it yesterday when attempting a fax. I have checked the wiring in the back of the computer and it is as before. My question is "can an external modem that uses cable operate a phone tool that probably was meant only for dial up"? If so, how to install it? It is not on the list of modems that are in the setup for the Phone Tools, probably because of the age of the computer. Any thoughts my friends? Thanks, BW..
16 years ago