I work on an IT helpdesk. I sent a Netgear DG632 modem/router out to a user. She has a IBM T30 laptop, running Win2k. When she tries to log on, she gets a D-Link DS604+ logon screen, and cant progress any further. If she puts in a password or presses cancel, she gets the error: This object on the RomPager server is protected.
The router is not at fault - I've tried it at my end, and I get the Netgear logon screen as I'm supposed to. She has all her firewall's disabled, no other modem's or devices plugged into the machine that wern't there in the first place, nothing extra installed in the Hidden Devices in Device Manager, the built in wireless card is turned off. The modem will Ping ok from a command prompt. I have configured another identical machine with this modem in the past with no problems. Netgear tech support is no help.
Help! I'm stumped!!