T-Mobile deceived customers with "false ring tones" on failed phone calls [telecom]

Have a question or want to start a discussion? Post it! No Registration Necessary.  Now with pictures!

T-Mobile deceived customers with "false ring tones" on failed phone calls

FCC fines T-Mobile $40M for rural call failures but requires no refunds.

By Jon Brodkin

T-Mobile USA has agreed to pay a $40 million fine after admitting that
it failed to complete phone calls in rural areas and used "false ring
tones" that created the appearance that the calls were going through
and no one was picking up.

"To settle this matter, T-Mobile admits that it violated the
Commission's prohibition against the insertion of false ring tones and
that it did not correct problems with delivery of calls to certain
rural areas," states an order issued by the Federal Communications
Commission today.

https://arstechnica.com/information-technology/2018/04/t-mobile-deceived-customers-with-false-ring-tones-on-failed-phone-calls/

Site Timeline