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Misdirected calls

I have a cics 8 x 24 and a callpilot 100. CCR answers all calls. Anywhere from 1-10 times a week a call gets directed to the wrong extension. It is taking the first extension number pressed but reading it twice. For example someone enters extension 230 but they are being routed to 223 instead or 240 goes to 224 etc...This happens randomly. It is not the callers error. I have tested it from numerous land lines and cell phones with a display. Any thoughts would be greatly appreciated.

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What release of call pilot?

John 807

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John 807

Thanks for the response John.

Call Pilot 100 voice mail version 1.5.32.01

John 807 wrote:

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mark

There is a patch for that callpilot 100 and 150s, had same thing a month ago.

Hello, snipped-for-privacy@minutemanmortongrove.com! You wrote on 1 Jun 2006 09:33:24 -0700:

m> Call Pilot 100 voice mail version 1.5.32.01

m> John 807 wrote: ??>> What release of call pilot? ??>>

??>> John 807 ??>>

With best regards, joe. E-mail: joey@net,net

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joe

Thanks for picking up the ball Joe, I mean't to let him know about the patch, but things got nuts here.

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John 807

Thank you both, John and Joe

Where can I find the patch? How do I apply it?

Thanks Again - This has been driving me crazy for months.

John 807 wrote:

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mark

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