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September 7, 2008, 8:20 pm
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I am new to the CISCO field and I am wondering if someone could please
give me an answer to my problem. At my workplace, a new AIR-AP1310G-A-
K9 was returned by a customer who claims that the unit does not get a
radio signal. Can someone please let me know how I go about doing a
test on this unit to see whether it gets a sginal or not?
Thanks in advance for your help
Configure the wireless access point (WAP) with a single unsecured wireless
SSID which is connected to a connected network segment. If communication is
possible between the wireless LAN (WLAN) and the cabled inside network, then
the WAP will transmit radio communication for wireless clients to detect and
use for connections.
Use a Cisco console cable to connect to the WAP. This is a light blue DB-9
to RJ-45 serial rollover cable. Login and verify the IP address of the
ethernet interface of the WAP, probably FastEthernet0/0. From a computer on
the same cabled network as the WAP, web browse to the WAP's IP address. The
default login is Cisco/Cisco. If security is already in place, use whatever
your network (that you must be an administrator of) login is that will get
you device access. If in doubt, perform a full device reset and rebuild the
configuration. From there, configure and connect a wireless SSID to a wired
LAN segment. If successful, a wireless client (laptop with a wireless card)
should detect a wireless network. If the mapping is not present, or if the
SSID is configured but the WAP is not connected to the network, the wireless
network will not be visible over the radio.
Check against another wireless client first to ensure that the problem is
not specific to the one person reporting.
Check the WAP configuration and work on it until a wireless laptop detects
Return the WAP to its place of origin and work on the wireless client to be
configured as the testing laptop until the connection is obtained.
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