Verizon DSL turning back customers?

I just had a friend report in the Northern Virginia area that Verizon refused to sell her DSL service because they were "at capacity" and couldn't sell any more accounts.

Any one else hear about this? And am I being naive or does it seem odd that a large telecom servicing a major metropolitan area (the US Capitol region no less) is having "capacity" trouble?

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It could just be that the DSL equipment frame in her CO was full and they hadn't yet expanded it.

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David Ross

I wanted to get DSL for a small office a few towns over. Verizon told me the same thing but after some probing I found they were adding additional equipment in the CO and was advised I could order service in 3 weeks.

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