Truer words were never spoken. Theorize could help, but those doing it usually don't have the talent for it. That's why real Field Engineers are paid $10,000 and expenses to clean up a mess made by those unqualified to do it. Many engineers and Techs. really aren't, but they provide job security for those who are. Thirty years on ships, aircraft, oil platforms, airports, almost every counry in the world can teach one some discipline. Don't ass-u-me for it will make one out of you and one out of me..regards
Ahhh, that was a good read. While I'm an in-house tech, there are plenty of similar situations I've found myself in. After 15 years I thought I couldn't be surprised any more. I'm proven wrong quite frequently.