transferring a telephone #/ownership of a telephone #

Oct 18, 2006 1 Replies

I had a telephone # I used for a small business that had be promoted via many snail mailings. The telephone# was originally with the local telco for ~ 4 years. Thereafter the telephone # was transferred to the first VOiP provider. At the end of a year with the first VOiP provider a second VOiP provider was contracted based on transferring the telephone #.



6 months later the telephone # has not transferred, the current provider apparently cannot manage the process.

The telephone # now produces a "not in service" answer. A reverse lookup of the telephone number indicates it resides with the Telco and is available. A call to the Telco produces no results.



Who owns the telephone #? As the customer service reps (when I can actually contact them and speak to them ...) have been of no assistance, besides the management of the various companies who could assist in the transfer of this telephone #.



Before I receive the expected response - I have always dealt in a respectful and professional manner with the customer service reps - but I always indicate I need a workable solution to the problem.


The number is 'managed' by the local telco. You'll have to go (back) to them to get reactivated. After some time I suppose they'll give it to someone else. This happened to me - long story.

The telcos must have agreements in place with the local / current provider to "port" any given number - another long story.

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