I cannot contact a CSR to cancel service. There is not an account cancellation option in their account manager After 45 minutes of hold time to speak to a CSR they transfer my call to a voice/msg answer service - I never receive a response to my msg. Their chat feature never produces a CSR. Email requesting cancellation is never answered.
The cancellation would be of less concern if a credit card was not required for sign up.
Today I will snail mail their office.
Anyone else encountered this problem? Solution?