I have had line quality issue for a very long time and want to troubleshoot them. Many calls to Vonage Support have made varrious tweaks and upgrades and most recently changed motorola voice router to a Linksys. Here is configuration:
COX HSI ----> Cable Modem ---->Voice Router--->Wireless 802.11g ......................................! ......................................! ................................900 Mhz cordless
Speeds on Vonage Line Test
Download 1,851,576 bps Upload 452,936 bps QOS 56% RTT 90 ms MaxPause 131 ms
My Results (late night) Download 1,743,976 bps Upload 459,856 bps QOS 70% RTT 90 ms MaxPause 140 ms
Cable Modem = SMC8002CM Voice Router = Linksys RT31P2 Wireless Router = Motorola WR850G
900 mhz Cordless phone = VTech VT2910C
95% of my calls are made while in front of my laptop with wireless notebook card installed.
I really do not have any complaints with my COX HSI connection, always fast downloads. I really have problems with the phone quality during peak inet traffic (mornings and late afternoons/early evening) That said, that is just when it is worse. I have problems almost every call and I am on the phone a lot, as I work from home.
I have recently done some pingplots and do not show much packet loss, except during the peak times. Here is my ping plot
How about my phone, could any interference be going on? I dont have a hardwire to check it out.
I have to solve this problem, any help would be greatly appreciated.
Craig