Reason to install preview dialer software in call center process

Preview dialer software gives you preview the agent's query. Before cutting the current call, Preview dialer wait for connect to the live agent. Also Preview dialer gives pre-information to agents and Agents can skip or attend the call as per their clients query. It improve your customer relatioship with your business and more reliable for your customers.

Reply to
vertage64
Loading thread data ...

Cabling-Design.com Forums website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.