Hi
Can any of this groups highly skilled members please assist me with a technical problem we are having with out panasonic TES824 telephone system.
We are using it with an automated attendant card.
Eeverything is working fine, caller selects 1, 2 or 3 for require dept and then gets placed on hold awaiting next available operator.
The problem we have is that the caller gets disconnected after 4 minutes.
Does anybody now how to either increase this period (via maintenance console) or set to contual loop so caller does not get disconnected.
many thanks in advance and best regards
snipped-for-privacy@ukdvdr.co.uk