Q. What's the deal with Verizon's e-mail deactivation policy? Do I have to keep reading my messages on its site to keep my account active?
A. The reader who sent this question got an e-mail from Verizon late last year with a somewhat foreboding warning that "if you haven't accessed your verizon.net email account in over 180 days, your email account will be deleted and cannot be reactivated."
Her e-mail, like the one I received, cited only one way to avoid that fate: "log in to webmail.verizon.com from a computer and check your email within the next 30 days."
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Bill