Vonage and the 500 Minute Plan

Oct 07, 2005 0 Replies

When I signed up with Vonage in December '03, I did the 500 minute plan, which was perfect. I seem to recall that all local calls - in our case in Los Angeles within the 323 area code -- were included and did not eat up any of the 500 minutes.



Last month was the first time we've ever exceeded 500 minutes -- most of those for local 323 calls. I was charged for calls over and above my 500 minutes, the call detail shows local calls being billed at the 3.9c per minute.



I poked around the Vonage website and can't find any reference to local calls being included. Does anyone know a site that may have the older Vonage website in storage? An email to Customer Service resulted in a stock reply, pointing me to a bunch of faq's - none of which seem to answer my question.



Thanks in advance,



Dave


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