I posted a month or two ago with a sort of "Vonage 911 digest", following the tone of their emails as the FCC "deadline" approached.
The deadline was postponed, then canceled, and I thought that would be the last I heard from Vonage about 911. But I was wrong.
Even after the cancellation of the FCC requirement, I continued to get strident emails urging me to view their 911 info page and activate my911 service. These were the same emails I'd received before, just the earlier (less panicky) versions. Also, I continued to receive recorded transmissions on my Vonage number. Interestingly, these now don't fall through to voicecmail as they once did; they ring a few times and then hang up. But I recognize the 800 number on CID.
Now I believe I may actually be hearing the last from Vonage on 911; yesterday I received this email:
So they are going to default their unregistered accounts to the addresses provided at signup. I imagine that this will allow them to report "100%" to the FCC, and blame any errors on the customer.
I originally got my Vonage line as an inexpensive way to "park" a couple of phone numbers, however that didn't pan out (although it looks like I may be able to work it in January) so I've been paying them $15/mo for a line that is never used. The only traffic on my Vonage account has been a couple of test calls and their constant efforts to get me to activate the 911 service. In retrospect I s'pose I could have spent my money more wisely :-)
Anyway the ironic thing is that I'm moving to a new address, so now instead of a line with no 911 service I'm going to have a line with erroneous 911 service. (I know, I can just login and change the address. But, in the interest of Science, I'm evaluating their process here.)
Gordon S. HlavenkaIf your teacher tells you to Question Authority Should you do it?