[ snip ]
the Golf Course in Lon Beach. What was happening was when the hunt
> group was busy the next call would go to another hunt group, which had
> out number on it; I would tell them they reached the wrong number, most
> were understanding and would try again. I passed the problem to our
> customer service office and they contacted the golf course and told
> them that they needed to add more numbers to their hunt group because
> they were getting more calls they it could handle. For a reason I
> never understood they would not upgrade.
Because it would cost more money.
***** Moderator's Note *****
>
> Steven, I'm confused: why didn't someone just break the hunt so the
> calls didn't go to your number? Couldn't SxS do that?
>
> Bill Horne
> Temporary Moderator
Stories like this made me understand why people hated the telco. As mentioned in other posts, it would be a bit of work for someone at the telco to make the service operate like it was supposed to.
I worked for a telco for 32 years.
Wes Leatherock snipped-for-privacy@yahoo.com snipped-for-privacy@aol.com