Re: Vonage Outage Last Thursday

DevilsPGD wrote about Re: Vonage Outage Last Thursday on Wed, 09 Mar 2005 17:34:23 -0700

Personally, I do most of the maintenance work on my servers during > "peak hours" > Why? Well, two reasons: > 1) My system is redundant enough that users don't notice the outage. > 2) If something blows up and I need assistance (usually in the form of

a hardware failure in a remote data center),

I can get that support during the day. At night it's hit and miss.

A) We're talking about carriers here ... not internal support for a company.

B) From a corporate/institutional standpoint, for a scheduled upgrade, I always, and I mean always, have all my ducks in a row with the vendor such that I've never, in 23 years in this business, had a problem getting immediate vendor support, even at 4:00 AM; it's called extremely good planning.

Randy Hayes

Reply to
Randal Hayes
Loading thread data ... Forums website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.