it took more than four months for Vonage to transfer his phone > number of 13 years from his previous VoIP provider, Time Warner.
Well, that's Vonage for you, billions for advertising, pennies for customer "service".
I am pleased to report, though, that when I ditched Vonage in favor of Lingo, it only took a few days to transfer my number over. As far as I can tell, Vonage still hasn't figured out that it's been ported, so Vonage users still can't call it since they route calls to my long ago returned terminal adapter. But everyone else can.