Re: Making Voice Mail More Like Email

BY KATHERINE BOEHRET

> Despite spam and other problems, email is highly useful and > effective. You can quickly send and receive messages, delete or > forward them, and save them for reading at a later time. A glance at > your inbox can tell you a lot about each message, including its > subject, sender and the time it was received. > But voice mail lags behind in key ways. A voice mail still doesn't > tell you the caller's name or reason for calling unless you listen to > at least part of it. You usually can't reply to a voice mail with a > message of your own, as with email; instead, you must call the person > back. And you can't easily jump from the most recent voice mail to the > 10th without listening to every message in between.

I get "voice mail" from ATT CallVantage and it ID's the person and the phone number by sending the WAV file as an email attachment.

Still, voice mail has its place. A phone call is much more personal > than an email, and lets you use vocal inflection to express your

That's just tautological!

Reply to
Rick Merrill
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