Re: Best Way to Answer a Business Phone?

Sep 12, 2006 0 Replies


Many companies today answer their phone with a long winded answer. As


> a customer, I find it annoying and distracting. Which do you think is > best?


a) "Jones & Co."


> b) "Good morning, Jones & Co."
> c) "Thank you for calling Jones & Co, this is John Smith speaking, how
> may I direct your call?"
> d) "Thank you for calling Jones & Co, this is John Smith speaking, how
> may I give you the best customer service ever today?"
> e) Company name, Dave speaking.

The preceding post may have contained unsuitable materials and should not have been read by small children.

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