FTC and states challenge ISP Frontier's speed claims [telecom]

By: Lesley Fair | May 20, 2021

Like the fighter pilots in the 80s action flick "Top Gun," consumers selecting among internet service providers "feel the need - the need for speed." In a just-filed lawsuit, the FTC and seven law enforcement partners allege that ISP Frontier Communications Corporation has made misleading representations that it would provide consumers with certain internet service speeds. The complaint also alleges that in many instances, Frontier has subscribed and charged people for faster and more expensive levels of service than the company actually provided - or was capable of providing - to those customers.

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