Someone using Dialogue premium rate sms services
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to send out sms messages to mobiles that have never requested them (never subscribed).Possibly targeting Virgin mobile customers. Virgin mobile do know this is happening, and can look on their system to if you have sent messages to short text numbers and subscribed or not. If you hold your ground with customer services they should credit your account. Dialogue are a legitimate company, they are just perhaps lacking controls to prevent abuse of reverse charged sms. You can also contact Dialogue Customer Care: snipped-for-privacy@dialogue.co.uk +44 (0) 8700 790 400