Customer claims popular Verizon plan is misleading [telecom]

Apr 10, 2018 0 Replies
Customer claims popular Verizon plan is misleading [telecom] open original image

Customer claims popular Verizon plan is misleading



By: Jason Stoogenke



CHARLOTTE, N.C. - A local woman is upset with Verizon because she feels the name of one of its popular plans is misleading.



Donna Jenkins signed up for Verizon's Beyond Unlimited plan. She could use as many gigabytes as she wanted for the same price, but she didn't realize that when she reached 15 gigabytes, the speed of her service would drop.



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