Customer claims popular Verizon plan is misleading [telecom]

Customer claims popular Verizon plan is misleading

By: Jason Stoogenke

CHARLOTTE, N.C. - A local woman is upset with Verizon because she feels the name of one of its popular plans is misleading.

Donna Jenkins signed up for Verizon's Beyond Unlimited plan. She could use as many gigabytes as she wanted for the same price, but she didn't realize that when she reached 15 gigabytes, the speed of her service would drop.

read more and respond »

Posted 5 years ago by Bill Horne in General Telecommunications Forum

Report misuse