CenturyLink denies inferior service [telecom]

by Robert Anglen

The director of a south Phoenix non-profit serving thousands of low-income families says CenturyLink left it without phone or Internet service for more than a week after recent storms and questioned whether the provider prioritized services to more affluent areas.

Mary Black, director of Black Family and Child Services, said CenturyLink effectively shut down the social service agency for eight days, leaving clients cut off from mental-health services, foster-care case workers and welfare-assistance programs.

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