AZ: Frontier gives updates on 911 outages [telecom]

By Barbara Bruce

PHOENIX -- The Arizona Corporation Commission met on August 17 to conduct its monthly Open Meeting. Frontier Communications was on the agenda to provide an update on the 911 outages and the adequacy of its equipment in Arizona. It was the desire of the commissioners that staff complete its investigation on Frontier as soon as possible, yet recognizing the large number of cases they are currently processing.

Opening up the 911 issue, a June 2 press release by ACC stated that Chairwoman Lea Marquez Peterson had submitted a letter to the commission's utilities, compliance and enforcement division asking them to conduct a thorough investigation of Frontier Communications for multiple service outages that affected Arizonans' ability to contact 911 operators. That request led to the issue being placed on the June 8 agenda.

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