AT&T prevails in ad spat over Charter internet reliability claims [telecom]

By Diana Goovaerts June 28, 2022 10:25am

AT&T won its latest battle with Charter Communications over marketing claims, with the National Advertising Division (NAD) recommending the latter discontinue advertisements which call into question the reliability of AT&T's internet service.

The ruling followed AT&T's challenge of a Charter ad for its Spectrum service. The commercial in question claimed Spectrum won against "telephone internet companies" in terms of providing reliable and glitch-free internet service. NAD noted Charter's claim made no distinction between cable, copper and fiber services and recommended it discontinue advertising which included such a vague assertion.

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