Sometimes, a brand's ability to communicate is severely hampered by its abject carelessness.
By Chris Matyszczyk, Contributing Writer
I used to do it without thinking.
It always worked perfectly well.
If I had to take a trip abroad, I'd go to the AT&T website.
I'd then buy an international data plan and believe that I wouldn't use more than the number of GB specified.
YOUR DEVICE ISN'T ELIGIBLE. GO AWAY
Why would I expect this time to be any different? Yet suddenly the AT&T site decided I'd become inferior.
It told me that my device wasn't eligible for the international plan. Any international plan, that is.
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