Apple couldn't fix it, AT&T couldn't fix it. One man's descent into iPhone torment [telecom]

Let's add T-Mobile's role in this mess. Oh, and Tim Cook's. You'll be glad this didn't happen to you.

Written by Chris Matyszczyk, Contributing Writer

You know that moment when your pilot tells you to sit back and relax?

Well, I'm going to suggest you lean forward and tense yourself.

For this is the tale of a man who thought he had a little problem and then discovered it was far, far larger than he thought.

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Bill Horne
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