Most of our accounts are within 75 miles. We currently have inspections handled by our service technicians (they're considered low-priority service calls). I know some companies have the inspections done by different technicians (who may not be able to do much in the way of handling any problems if the arise) and don't get the opportunity to get much cross-training unless promoted. I think a case can be made for doing things either way... what are you doing and what do you wish you'd done differently?
Thanks!