I guess everyone has received this letter (below) by now. I wonder if other panel manufacturers will do anything like this.
The DSC 5020 has fixed dates for daylight saving time. I am not certain how they would offer a factory fix for that other than a board swap.
NAPCO Tech Support TECH NOTE Date January 5, 2007
Subject: Daylight Saving Time change starting March 2007
Models: MA3000, GEM-P3200, GEM-P9600, GEM-P816, GEM-P1632 and GEM-X255 control panels.