I am using a comcast hd digital box, a DVD player as a receiver, a Magnavox plasma TV and an Altec Lansing home theater. I'm getting good sound from the DVD player through the speakers. For TV, I need to get the audio feed from the cable box into the dvd, then out to the speakers. I was told by the guy at Best Buy that I need to use an optical cable from the optical port on the cable box to the optical port on the dvd. When I do this, I still get no sound from the cable box to the speakers. I figured there is a setting on the cable box to choose the audio out source, but there is not. I know I'm getting audio out of the two (red, white) rca ports on the cable box, because when I hook them direct to the plasma, I have sound out the TV speakers. So I call Comcast and the customer service rep tells me to hit menu twice on the channel changer to get to settings and there is an option to choose the audio source, but there is not. I read down all the choices and he was literally surprised that my choices and the choices on whatever he was looking at were different. So he can't figure out how to help me because I'm supposed to have choices I don't. So he asks a techie what to do and he says the setting must be on the DVD player. I told him I'd keep playing with it and see what I came up with but actually I saw I was wasting my time and knew that someone here could (I hope) help me. Any suggestions?
17 years ago