Vendor for Out of Warranty repairs?

Apr 30, 2007 4 Replies

Hi, all! Sorry if this is the wrong forum for this post...



I'm trying to track down a vendor to do out of warranty repair on a Cisco PIX 501. Any suggestions?



Thanks! SteveB



If you are in the UK I'd recommend BTiNet

Steve

Nope, sorry, in the US. But thanks for replying! :)

SteveB

Cisco. Call the TAC and they will replace your box for a flat fee as long the hardware is still in supported by Cisco. Otherwise your best bet is to purchase a used replacement from a reputable vendor.

Scott

But it could be absurdly expensive to do so. I had a quote from Cisco TAC once of $8900 to do a one-time repair on a $32,000 list price box. When Smartnet was only $2400 or so.

But, the PIX 501 is so inexpensive, any repairs most likely will approach the price of a used one anyway.

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