Cisco VOIP question

Hi there, I have some difficulties with my Cisco phones, they get disconnected and require rebooting, here is some logs, any idea how to fix this? Rob

017154: Nov 5 09:34:42.174 EST: %ILPOWER-5-IEEE_DISCONNECT: Interface Fa0/45: PD removed 017155: Nov 5 09:34:42.912 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/45, changed state to down 017156: Nov 5 09:34:43.910 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45, changed state to down 017157: Nov 5 09:34:43.910 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/45, port set to untrusted. 017158: Nov 5 09:51:11.994 EST: %ILPOWER-7-DETECT: Interface Fa0/45: Power Device detected: IEEE PD 017159: Nov 5 09:51:11.994 EST: %ILPOWER-5-POWER_GRANTED: Interface Fa0/45: Power granted 017160: Nov 5 09:51:16.054 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45, changed state to up 017161: Nov 5 09:51:17.061 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/45, changed state to up 017162: Nov 5 09:51:29.920 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/45, port trust enabled.
Reply to
Rob
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I seem to recall that if a phone loses contact with the Call Manager (or other SCCP provider) it reboots itself and continues to reboot itself until communications is re-established.

If the phone is just wandering off into space and recovers when powered on and off I would check the phone firmware version first. Also maybe switch software too. Maybe search for on-line power related bugs?

I guess your log above represents -

Nov 5 09:34:42.174 -- Phone mysteriously goes off

Nov 5 09:51:11.994 -- Phone manually disconnected from switch and reconnected.

I assume that the phones do not have a seperate PSU?

Reply to
bod43

I seem to recall that if a phone loses contact with the Call Manager (or other SCCP provider) it reboots itself and continues to reboot itself until communications is re-established.

If the phone is just wandering off into space and recovers when powered on and off I would check the phone firmware version first. Also maybe switch software too. Maybe search for on-line power related bugs?

I guess your log above represents -

Nov 5 09:34:42.174 -- Phone mysteriously goes off

Nov 5 09:51:11.994 -- Phone manually disconnected from switch and reconnected.

I assume that the phones do not have a seperate PSU?

No they dont have a separate PSU, they connected to a cisco VOIP switch. all phones receive updates as soon as you connect them to the switch, so I am not sure what else to do regarding updates?

Any other thoughts? Rob

Reply to
Rob

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