Hi, I have two routers, a 2610XM and a 2620XM, that was sold to me as new, but that I suspect was actually used units. They have manufaturing dates of 05 April 2002 and 15 July 2003. I got them in July of 2004.
Is there any way of finding out when these units were shipped from Cisco? Do Cisco normally keep units in stock for a year or more?
"NetWorker"
You may wish to investigate Cisco's Serial Number Information Finder (SNIF):
Brad Reese BradReese.Com=AE Cisco Resource Center United Kingdom: 44-20-70784294 U=2ES. Toll Free: 877-549-2680 International: 828-277-7272 Fax: 775-254-3558=20 Website:
Try this:
Cisco IOS Software: Router#show idprom backplane
Brad Reese
Something is not right at all here. They are both out of warranty prior to your purchase date. Did you buy these from a VAR? If so I would be on the phone first thing Monday morning with them. If you bought them "as new" from an auction site or similar, your screwed. Cisco software is NON transferable.
The 2620 is NOT an XM router. It is the older style plain ole 2620, much much slower box. The 2620 expired in 2002. The 2610 is an XM router, however it expired 6 months prior to your purchase, Jan 04.
Warranty typically runs out 90days after purchase if smartnet is not purchased.
2620 minimum purchase July of 2002 2610 minimum purchase Oct of 2004These obviously are not excact, within a month or 2 tho.
Following reads: Serial, Platform, End of Warranty, End Item date (if applicable), Status
The 2610: JMX0729L22Q CISCO2610XM 30-JAN-2004 Not Applicable Not Covered by Cisco Service Contract AND Out of Warranty
The 2620: JMX0614K6DK CISCO2620 08-OCT-2002 Not Applicable Not Covered by Cisco Service Contract AND Out of Warranty
You may wish to investigate Cisco Software Relicensing For Used Cisco:
Brad Reese
Hi Brian, And thanks for taking the time and effort to solve this for me. I will bring this up with my supervisor first thing on Monday. The story was that we were to be given these on loan from the VAR as a temporary solution as we needed to keep a T1 circuit going for about 6 months.
Well, going through the invoices I find that we have bought these routers, and I seem to remember that we also paid for Smartnet contracts on them. I will investigate further once I get back to work, I think I'm getting a whiff of something that doesn't smell good :)
Thanks again. It is much appreciated.
No real need to. We already have a CCO account, and these two routers will most likely end up on a shelf or possibly in a lab. We don't have any business use for them any more.
Depending on circumstances, equipment can lose "value" sitting on shelves which may make investigating Cisco Asset Recovery Specialists worthwhile.
Brad Reese BradReese.Com=AE Cisco Certified Network Engineer Jobs
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