So I signed up for the free trial and I put it to use for this week. I have my front desk employee enter the jobs into the system once they come in. She isn't the most computer literate person in the world but she picked it up quickly. Some of the things I found to be most useful about it... Employee Roladex for resource information tracking Client Roladex too, You can email directly from the web site, either one client(or employee) at a time or every client (or employee) at a time. The jobs appear in different catagories of completion, and they are customizable. (New, In Progress, Invoice, Completed etc.) You can have different types of jobs (residential or commercial). I think that this is customizable as well. You can view by job type with a click of a button. Once you click on a job in the job lists, it drills down into the details of the job (all of the specifics) There is a neat online messaging system that allows each person viewing a job to leave a note for the next reader to view. There is an administrative console for adding employees, clients, etc. These are just a few, I must say that it has already proven to be a timesaver just because I have my techs view their assigned jobs in the morning before driving to the office, they usually have all the tools and supplies in their van so they can head off right to the site saving a lot of time in the morning.
The creator speaks directly to me on the phone, (he has just started the site) and is very accomidating and interested in my needs a business owner. I am going to give a review at the end of the trial (1 month) and see if I am going to sign up or not, but it is looking like something that is really going to help me out.