I have the surfboard sb3100 through comcast. My connection drops after about 10 minutes. There is an IP address but I still cannot surf the web. Further, if I reboot the modem and do "ipconfig/ release" and "ipconfig/renew", I get the same IP address from before but I still cannot surf the web (or download email). The only way to get back online is to reboot the computer and the modem at the same time. This will then put me back online for about 10 minutes before the connection drops again. Can anyone help me troubleshoot this problem? Thx.
SurfBoard 3100 Connection issues
Dec 23, 2004
2 Replies
try this in you address line in explorer it will give you a read out of your connect properties
http://192.168.100.1/
This is consistent with having the checkbox 802.11x Authentication checked in the computer's connection setup.
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