Re: Comcast High Speed Internet Availability ...


>I have been having nearly daily service interruptions with Comcast. >They've had a technician to my house twice (when the service was >working), and when I call in for service, they note that they cannot >see my modem. They have downplayed the downtime. Here is my >question: > >Is there a way to monitor the availablity of service using a program >running on one of my computers? > >Thanks, >Chris

I had a similar problem in 2005 and I used a program called PingPlotter to graphically show periods of downtime, as in time and duration. The next Tech that showed up seemed impressed, but who knows.

I don't think it helped him find and repair the problem, (he did that on his own), but it did seem to help him understand that there was indeed a problem, which is usually the biggest hurdle.

Reply to
Bill M.
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