I called Comcast and verified that my area was upgraded to the new speeds....so I decided to upgrade to "Gold" service - 6000 down / 768 up. I wanted the "Gold" for the upload speeds since I work from home, use Outlook Exchange, and Lotus Notes, etc - and syncing / replicating speeds is important to me.
Well - once we did that - every internet speed test I went to showed upload speeds above 700 .. consistently. BUT my download speeds are poor and inconsistent....ranging from 1500 to 3000, occasionally hitting just over4000 and just once over 5000.
I worked with Comcast. Of course they had me disconnect my router and plug my PC directly to the modem - which produced the exact same behavior.
The tech explained that since my area was just upgraded - the "Gold" may not be 100% ... so he comp'ed me one month service and asked me to wait it out for a week or two .. to see if it stabilizes. At that point we can call out a tech, or go back to "Silver".
Anyone seen this? Anyone have "Gold"?
- Location: Bryn Mawr, Radnor Township, Pennsylvania
- Surfboard 4100
- Linksys BEFSR11 Router with 1.46.02 firmware
- Dell PowerConnect 2016 - 16 port switch
- Main PC - ASUS PS800 MB, P4, 3.0 GHZ, 1 MB Cache, HT, 1 GB RAM, with built in SiS 900-Based PCI Fast Ethernet Adapter
- Windows XP / SP2