Hi. I have a PC that usually connects to my wireless router just fine, but for the past few months it goes out for no apparent reason. Usually restarting it would help, but now it doesn't. My Linksys software on there, WLAN Monitor, says it can see the signal fine, so I click on "connect" and it tries, then it stops, says "disconnected". I went into TCP/IP properties and "find ip address automatically" is checked. I tried changing it to my IP address but it didn't work.
Linksys' live chat is not working for some reason. When I try to register for their forums for asking for help, I click on the "register" link and it takes me back to the login page. I tried phoning their 24/7 support, but they said I would need to pay $40 to get their help. :(
More details: I have three computers on this network. I did not set this network up, I hired a guy to do it years ago (maybe as much as 6 years, not sure). One computer is connected to the modem via ethernet cable (wired, not wireless). It has windows xp. My laptop and this other pc are connected wirelessly. The other PC, the one with the problem connecting, has Windows 98. The laptop also has XP. Both the wired pc with Xp and the laptop with XP are working fine and can connect to the internet.
I will also say that they all three used to be able to connect to each other and I could transfer files, but that hasn't worked for a while, either. I was able to connect to the windows 98 pc with my laptop and transfer files, at least, until the windows 98 pc stopped being able to get online.
I am thinking it is problem some software thing and not the adapter or router since it says it is seeing the signal just fine, but I really don't know that much about these things.
And, no, I can't upgrade the computer with windows 98 and I do need it to keep working.
Thanks for any help...I did email Linksys so we'll see if they will ever answer...
Suzanne Lanoue