Is the telco required to have a network interface box at the point of demarcartion? My house has nothing, the line comes direct into the basement. It isn't even grounded and has no lightning protector. Qwest refuses to do anything about it unless I pay for a NIB to be installed. What about grounding? Shouldn't they be required to ground the line in accordance with NEC?
If it was there before 1/1/84 it is grandfathered, they don't have to
put in a demarc. If they do come and do service, they are suppopsed to put in a demarc, and will bill you extra for the trouble.
--Dale
So if the line just happened to develop a problem, they would probably install one? The reason I want it fixed is that lightning keeps wiping out the phones. Several jacks show signs of arcing from previous lightning strikes. Seems like a dangerous situation to not have it fixed.
Sounds like you are in an older building. Many older structures are "grandfathered".
I'm a Verizon Special Services field tech and when I was doing regular POTS I&M work our "marching orders" were to install protection and NIDs as we came across unprotected & non-NID installations.
So, to answer your question, they won't just come out and install a NID & protector just because you don't currently have one. If they are there for another reason, like a service order or a trouble report, then they should bring the installation up to current spec's.
John
-- John Dearing
Yeah, I'm going to install a Polyphaser, but it sure would be nice to have one outside the building. I can't do that now since the line comes into the basement from underground.
Put one in yourself ?
TerryS
Whoa. Maybe grandfathered as to a demarc. But telcos have always been required to put lightning protection at the building entrance. I can show you a lot older than 11/84.
TerryS
BSSP said put in lightning protection at each house. Not everyone followed that practice.
--Dale
John,
If Qwest isn't helping, try contacting your state Public Utility Commission or Public Service Commission and explain your problem. They always get action for me or my phone customers every time... and the action is FAST. I have the numbers for NY and PA, other states you have to find on your own.
Charles
See:
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